https://www.wsj.com/articles/buying-small-business-challenges-11658871310
When Jonathan and Jamie Steckler bought Kelloggs & Lawrence, a 135-year-old hardware store in Katonah, N.Y., they did their best to maintain the shop’s attractions, including the selection of hand tools, the quirky gift selection and Kelsey, the squawking cockatiel behind the counter.
But there was one draw they couldn’t keep on the shop floor—the store’s previous owners, Bart and Diana Tyler.
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